<div>아래 내용은 지인이 올린 글입니다.</div><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">우선은 제 잘못이지만 무분별한 미성년자 소액결제가 일어나면 안된다고 생각합니다.</span><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">이런글 올려 죄송합니다. ㅠㅠ</span><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#좀비고등학교</a><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#소액결제환불요청</a><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#미성년자</a><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#가스다사용해서안된다</a><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">12살 딸아이가 좀비고에서 소액결제를 </span><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#3월28일,</a><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#29일,</a><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"> </span><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#4월1일</a><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"> </span><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#3일동안</a><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"> </span><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#42건</a><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"> </span><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#100만원</a><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"> 이상 소액결제를 했습니다.</span><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">이에 구글에 연락하니 5건은 구글에서 환불이 되고 나머지는 좀비고 개발자랑 해결해야한다고 연락처를 남겨줬습니다.</span><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">그런데 좀비고개발자 고객센터는 </span><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#전화를받지않았습니다.</a><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">저는 좀비고카페며 블로그며 좀비고 앱까지 설치해가며 환불요청을 했습니다. 이메일로 보내고 고객센터에 글남기고 했더니 영수증 첨부해서 보내달라는 연락이 와서 영수증첨부파일을 보냈습니다.</span><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">그런데 돌아온 답변은 </span><a class="hashTag" style="color:#285292;font-weight:700;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">#가스(게임아이템)를다사용해서환불해줄수가없다</a><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"> 고 합니다.</span><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">이 어려운 시기에 100만원이면 저희 4인가족 한달 생활비입니다.</span><br style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;">제 잘못도 있기에 100%는 아니더라도 어느정도는 환불해줬으면 하는 바램입니다.</span> <div><span style="color:#222222;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol', 'Android Emoji', EmojiSymbols;font-size:14px;white-space:pre-wrap;"><br></span></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;">요약</span></font></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;">-딸 아이가 좀비고 게임에서 총 100만원을 여러차례 소액결제</span></font></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;">-전액은 아니더라도 일정부분 환불을 요청했으나 게임아이템을 다 사용해서 업체에서는 환불불가</span></font></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;">-혹시나 해결 방법이 있는지 알아보기 위해 동분서주 하고 계세요.</span></font></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;"><br></span></font></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;">핸드폰을 제대로 관리하지 않은 부모의 잘못일 수도 있지만 혹시나 조정을 통해서 일정 부분을 돌려받을 수 있는지 어떤 방법이 있는지 오유분들의 도움을 요청하기 위해 글을 남깁니다.</span></font></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;"><br></span></font></div> <div><font color="#222222" face="Helvetica Neue, Helvetica, Arial, sans-serif, Apple Color Emoji, Segoe UI Emoji, NotoColorEmoji, Segoe UI Symbol, Android Emoji, EmojiSymbols"><span style="font-size:14px;white-space:pre-wrap;"><br></span></font></div>